A flooding emergency from a drain failure needs urgent attention to protect your home and health. Heavy rain can overwhelm or block drains, so water floods gardens, drives, and rooms within minutes. Since foul water carries health risks, it can ruin carpets, floors, and wiring too. Our teams work around the clock, with pumps to clear water and jetting gear to clear the blockage that caused it.
Request an emergency callout through our online form, open 24/7. Since flooding jobs come first for us, we send the nearest free engineer, with a time for arrival.
On arrival, we set up pumps to clear standing water and put up barriers to stop more coming in. Where we can, we also isolate the fault to stop more water entering your home.
We use jetting gear, drain rods, or quick repairs to fix the root cause. Since each case differs, this might mean clearing blockages, removing debris, or a temporary fix to a collapsed section.
We look at how bad the drain issue is and advise on any repairs still needed. Since prevention matters too, we suggest steps such as non-return valves or better surface water drains.
The cost of an emergency flooding callout depends on how bad the flooding is and the work it takes to fix. Pumping, jetting, and repairs are all part of the quoted price. However, request a fast, fixed-price quote online. We confirm costs before we start any real work, with no call-out fee.
Flooding requests are given top priority and sit at the top of our list. Contact us online, since the sooner we know about it, the less damage your home suffers.
If it's safe, move valuable items away from the floodwater and turn off electricity at the consumer unit if water is near sockets. Avoid wading through floodwater, since it may contain sewage. If a blocked manhole is the cause, don't lift the cover — wait for our engineers.
Most home insurance covers emergency drain work and repairs after a sudden event, like a pipe collapse or blockage. However, always check your policy excess and cover first. We give full invoices and reports that suit insurance claims, so contact your insurer right away.
You might also find our guides Emergency Drain Problems: What to Do Before Help Arrives and Turning Off Your Water in an Emergency: A Step-by-Step Guide , useful.