Privacy Policy
This policy explains what personal data Emergency Plumber In Portsmouth collects when you contact us or book a service, and how we use, store, and protect that information. We only collect what we need to arrange and deliver drainage work, and you can ask us about your data at any time.
1. Information We Collect
When you use our services or contact us, we may collect the following information:
- Name and contact details (phone, email, address)
- Information about your drainage issue
- Property location and postcode
- Payment information when you use our services
2. How We Use Your Information
We use your information to:
- Provide drainage services you have requested
- Contact you about your enquiry or booking
- Send appointment confirmations and reminders
- Improve our services
- Comply with legal obligations
3. Data Storage and Security
We store your data securely, using industry-standard encryption to protect it. We only keep your information for as long as we need it to provide our services and meet our legal obligations, and we remove it once that period ends.
4. Third-Party Sharing
We never sell your personal information to anyone. However, we sometimes share data with trusted service providers who help us deliver our services, such as payment processors or scheduling tools, and each one works under a strict confidentiality agreement.
5. Your Rights
You have the right to:
- Access your personal data
- Request correction of inaccurate data
- Request deletion of your data
- Withdraw consent for marketing communications
6. Cookies
Our website uses cookies to improve your experience and understand how visitors use our site. You can read our Cookie Policy for the full details, including how to manage your preferences.
7. Contact Us
If you have a privacy-related question, contact us via our online form and we'll get back to you as soon as we can.
Emergency Plumber In Portsmouth
Area-based, serving Portsmouth and surrounding areas