Frequently Asked Questions

We respond promptly to emergency drainage callouts across Portsmouth and the Central Hampshire, prioritising urgent jobs. Since our team works around the clock, help is on hand day or night.

No, we do not charge a call-out fee. You only pay for the work we carry out. Since we give a clear quote before starting any job, there are no surprise costs.

We cover the whole of Portsmouth and the towns close by. This includes Fareham, Gosport, Havant, Waterlooville, Emsworth, Lee-on-the-Solent, Chichester, and Petersfield. However, if you want the full list, just visit all locations we cover and check for your town.

We accept cash, debit and credit cards, and bank transfers. Since we collect payment once the work is done, there's nothing to pay upfront.

Yes, we offer drain services for homes and firms alike. Since we work with shops, offices, and factories, we can help with blockages, repairs, and upkeep, including commercial drain jetting.

A CCTV drain survey uses a small camera to check inside your drainage pipes. Since the footage shows the pipe clearly, it helps spot repeat blockages, damage, or cracks. It also gives a clear picture of drain condition before you buy a property. That's why we offer a specialist pre-purchase drain survey for homebuyers.

Avoid pouring cooking oils and fats down the sink. Since hair and debris cause many blockages, use drain guards to catch them. Put wet wipes and sanitary products in the bin instead of flushing them. Regular drain jetting also helps keep drains clear — read our guide to preventing kitchen drain blockages for more tips.

Engineers taking on jobs through this service bring drainage experience to the work. Since qualifications and insurance can vary, ask the engineer directly before work starts. Read more about us.